Technical Support

We hope that you don’t encounter any problems using the Maths Counts tool. If, however, you have seen an error message or find that something isn’t working as expected, please let us know and we’ll do our best to resolve the issue for you. Please use the form below, supplying as much information as you can.

Instructions To allow us to help you in the best way we can, please provide as much information as possible about the problem.
Your name
Name of School
Your contact Email address *This should be the email address you use most often, and check most frequently.
Your contact phone number
Email address you were logged into when you encountered the problem, if different to your usual email address.
Account type
What role were you logged in as when the problem occurred?AdminMaths LeadLearning PartnerParentOther
Full details of your problem Please include details of any error messages you might have noticed.
What were you trying to achieve when you encountered the problem? Please describe the activity you were engaged in when the problem occurred.
Screenshots If you took a screenshot of the problem when it occurred, please email this to info@mathscounts.co.uk separately, making sure your email contains your name and school.

Verification

Please enter any two digits *Example: 12
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Technical Support

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